When To Contact Your Property Management Company

The first time you rent an apartment of your very own, you may feel overwhelmed by all of the factors you need to consider.

While previously you lived with your parents or in a dorm room, the responsibilities and issues you face while renting your own apartment are quite a bit different.

In order to know how to handle your newfound freedom and responsibility, you need to know when you should contact your property management company and when you should handle problems on your own. Once you know what to do, you will find yourself comfortable and happy in your new apartment home. 

Heating and Cooling Issues

You need to remember that property management companies own the property in which you live. This means that the furnace and air conditioning unit belong to them as well. 

As such, when you have issues with improper heating and cooling, the first call you should make is to your property management company. They will either send out their own handyman to work on the unit or give you the information of a company they prefer to work with to get your situation handled.

You should never try to repair your furnace or air conditioning unit in your apartment yourself unless you get explicit permission from your landlord or property management company. If you do further damage, you may make yourself financially liable for the repairs. 

Plumbing Backups

The plumbing in your apartment is not an entirely independent system. All of the plumbing in the building hooks to a main, central grid and sewer line. So, if you notice that water is flooding your sink when you run your dishwasher, for example, this is a problem you should address with your property management company.

The likely culprit is actually an issue with the main sewer line rather than the plumbing within your apartment. This an issue your property management company should be aware of and should address themselves. You are likely not the only tenant dealing with such issues.

Safety Concerns

When it comes to safety in your apartment building, your property management should always be kept aware of issues and problems. This can include maintenance issues such as snow removal or other non-maintenance related issues like break-ins or suspicious activity. 

If you experience a break-in or notice suspicious activity in or around your apartment building, you should of course contact the police first. But your second point of contact should be your property management company. They will be responsible for improving security and ensuring the safety of all tenants, and they will want to know what is going on at their property for insurance purposes as well.

If you keep these key scenarios in mind, you will know when to contact your property management company for assistance in your new living situation. Just remember that property management companies, like Condominium Management, are available to help you and to ensure that their property is well-maintained and safe at all times.